Gun-totin', Chronic-smokin' Hearse Initiator (ludickid) wrote,
Gun-totin', Chronic-smokin' Hearse Initiator
ludickid

Utilitarian

So I've been calling around to get our utilities transferred to the new place. ninafarina assures me that in the Twin Cities, this is a process as trouble-free as ordering a pizza, but here in the Big Town, any sort of interaction with the utility companies, let alone a major one, carries approximately the same level of difficulties as buying a brand new car in the Soviet Union in the mid-'60s. The gas company isn't returning my calls; the electric company will only talk to thaitea; the phone company (SBC, with whom I have had what equates to a lengthy war for well over a decade) was uncharacteristically helpful, but pointed out that there's already phone service at the old place in someone else's name. The only call I made without hassle was to the cable company: they took down my specifics, told me there'd be no problem, and let me go with a fiddle-de-dee.

Until last night, that is.

The phone rang, and it was a woman from Comcast informing me that my new address was "unserviceable". "What does that mean?" I asked. It meant that they could not provide service at the new location. But, I pointed out, it's only five doors away from my current apartment. There's no way it could possibly be out of your service area. The entire neighborhood is criss-crossed with cable wires. From her cubicle somewhere in Thiruvananthapuram, India, the Comcast employee knew none of this, and simply repeated that the new address is unserviceable. So what can I do?, asked I. She was at a loss for some time, and finally suggested that I "call back later" to see if the place suddenly miraculously became serviceable. Why it was unserviceable and whether this meant I was shit out of luck for getting cable ever again, she could not say.

I tried calling their service center, but it was likewise a call center in India that could give me no more useful information than if someone from India called me to ask where the nearest shoe store was. (Yes, globalization has made everything so much better.) So now I have to schlep my tired ass all the way the hell to the west side to go to their local HQ and ask someone in person if I can actually get cable from them anymore. I can't conceive of why not; it's not as if we're moving to some rustic stretch of farmland. But if the answer is no, I'm not sure what I'll do. I definitely don't want to get a satellite dish. I could definitely live without cable; it's expensive and I hardly watch it except for the Weather Channel and baseball. On the other hand, though, it makes me cringe to think that if I ever do want to watch TV again, I'll have to go back to the nonexistent picture quality one gets in the city with just an antenna, and I won't be able to watch the Weather Channel or a good 75% of baseball games. Still, I could get weather off the internet and listen to ballgames on the radio; it's not the worst thing that could happen.

I just wish I could get a decent explanation of what's going on.
Tags: diary
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